Welcome to Tevoi. Please read our Terms and Conditions of Use (“Terms”) and Privacy Policy carefully because they affect your legal rights.

Introduction

Thanks for choosing tevoi tech FZCO (“Tevoi”, “TEVOI”, “we”, “us”, “our”). By signing up or otherwise using the Tevoi service, websites, and software applications (together, the “Tevoi Service” or “Service”), or accessing any content or material that is made available by Tevoi through the Service, or all related applications, services or websites, such as HAWA TEVOI, NOOR TEVOI or CAN YAMA CAN (the “Content”) you, as the user of the Content (“User” or “you”) are entering into a binding contract with tevoi tech FZCO, a Company incorporated in 2018.

 

Tevoi Service includes social and interactive features. Use of the Tevoi Service relies on several technical requirements.

Your agreement with us includes these Terms and Conditions of Use (“Terms”) and our Privacy Policy. (The Terms, Privacy Policy, and any additional terms that you agree to, as discussed in the Entire Agreement section, are referred to together as the “Agreements”.) If you wish to review the terms of the Agreements, the effective version of the Agreements can be found on Tevoi’s website (“Website”). You acknowledge that you have read and understood the Agreements, accept these Agreements, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the Tevoi Service or consume any Content.

Terms of Service

  1. Subscription (IOS)

1.1 Get your subscription through the app starting at $9.99, The price will be shown in the app before you complete the payment.

1.2 The subscription renews unless auto-renew is turned off at least 24 hours before end of the current subscription period. Your iTunes account will automatically be charged within 24 hours prior to the end of the current period and you will be charged for one month (or year) at a time. You can turn off auto-renew at any time from your iTunes account settings.

1.3 Tevoi reserves the right to terminate and/or suspend your account at any time in case of unauthorized use of the service. If Tevoi terminates or suspends your account for any suspicious activity, Tevoi shall have no liability or responsibility to you, and will not refund any amounts that you have previously paid.

1.4 Please note, it is forbidden and a violation against these Terms to try to extract, modify or otherwise manipulate any content related to the TEVOI service, including the audio files intended for offline use that are saved on your device.

1.5 From time to time, we or others on our behalf may offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate (a “Trial”). Tevoi reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and, subject to applicable laws, to withdraw or to modify a Trial at any time without prior notice and with no liability, to the greatest extent permitted under the law.

1.6 For some Trials, we’ll require you to provide your payment details to start the Trial. AT THE END OF SUCH TRIALS, WE MAY AUTOMATICALLY START TO CHARGE YOU FOR THE APPLICABLE PAID SUBSCRIPTION ON THE FIRST DAY FOLLOWING THE END OF THE TRIAL, ON A RECURRING WEEKLY, MONTHLY OR ANNUAL BASIS. BY PROVIDING YOUR PAYMENT DETAILS IN CONJUNCTION WITH THE TRIAL, YOU AGREE TO THIS CHARGE USING SUCH PAYMENT DETAILS. IF YOU DO NOT WANT THIS CHARGE, YOU MUST CANCEL THE APPLICABLE PAID SUBSCRIPTION OR TERMINATE YOUR TEVOI ACCOUNT BEFORE THE END OF THE TRIAL. IF YOU DO NOT WANT TO CONTINUE TO BE CHARGED ON A RECURRING BASIS, YOU MUST CANCEL THE APPLICABLE PAID SUBSCRIPTION OR TERMINATE YOUR TEVOI ACCOUNT BEFORE THE END OF THE RECURRING PERIOD. PAID SUBSCRIPTIONS CANNOT BE TERMINATED BEFORE THE END OF THE PERIOD FOR WHICH YOU HAVE ALREADY PAID, AND EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, TEVOI WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID. THE LIMITATION SECTION SETS FORTH ADDITIONAL TERMS REGARDING CANCELLATION OF YOUR PAID SUBSCRIPTION.

1.7 By registering to access the Service and Content, you agree to be fully responsible for all activities that occur under your username and password. TEVOI shall not be held responsible for any liabilities, damages, costs, sanctions or claims of any kind (“liabilities”), arising out of your creation of an account, provision of information related to such an account, or the use of the Content and the Services, and the User agrees that they shall defend, indemnify and hold harmless TEVOI for all liabilities arising out of their use of their account, on demand, and such liabilities shall include any reasonable attorney fees or legal expenses.


1.8  Users are required to immediately and unambiguously inform TEVOI via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

1.9 Registration of User accounts for the Services is subject to the conditions outlined below. By registering, Users agree to meet the following conditions:

  1. Accounts registered by bots or any other automated methods are not permitted.
  2. Unless otherwise specified, each User must register only one account.
  3. Unless explicitly permitted, a User account may not be shared with other persons, and the User, and not TEVOI, is responsible for all consequences and liabilities associated with the sharing of an account and its related details with third parties or additional users.

1.10 TEVOI reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.

1.11 The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement, and the User agrees that the Owner shall not be liable for any losses, liabilities, loss of data, economic damages, loss of information, or costs of any kind incurred by the User, when the Owner decides to exercise any of its powers described in this Section or elsewhere in these Terms.

1.12 The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

1.13 Prices, descriptions or availability of the Service or Content, or any products or services made available via the Content (“Products”) are outlined in the respective sections of the Content and are subject to change without notice.  While Products on the Content are presented with the greatest accuracy technically possible, representation on the Content through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product. The characteristics of the chosen Product will be outlined during the purchasing process.

1.14 Any steps taken from choosing a Product to order submission form part of the purchasing process.

The purchasing process includes the following steps:

  1. a) Users must choose the desired Product and verify their purchase selection.
  2. b) After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

1.15 Order submission. When the User submits an order, the following applies:

  1. a) The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page;
  2. b) In case the purchased Product requires active input from the User, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate accordingly;
  3. c) Upon submission of the order, Users will receive a receipt confirming that the order has been received; and
  4. d) All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.

1.16 Prices. Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

Prices on the Content are displayed either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

1.17 Methods of payment. Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of the Content.  All payments are independently processed through third-party services. Therefore, TEVOI does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. If payment through the available methods fails or is refused by the payment service provider, TEVOI shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

1.18 Usage Rights. Until payment of the total purchase price is received by TEVOI, the User will not receive a right of use, related to any Products.

1.19 Delivery. Deliveries are made to the address indicated by the User and in the manner specified in the order summary. Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in these Terms or as described in the delivery note. Users may refuse to accept a physical parcel if visibly damaged. Delivery times are specified on the Content or during the purchasing process.

1.20 Failed delivery. TEVOI cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User. If the Products are not received or collected at the time or within the deadline specified, the Products will be returned to TEVOI, who will contact the User to schedule a second delivery attempt or to agree on the future course of action. Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.

1.21 Delivery of digital content. Unless otherwise stated, digital content purchased on the Content is delivered via download on the device(s) chosen by Users. Users acknowledge and accept that in order to download and/or use the Products, the intended device(s) and its respective software (including operating systems) must be legal, commonly used, up-to-date, and consistent with current market-standards. Users acknowledge and accept that the ability to download the purchased Product may be limited in time and space.

1.22 Performance of services. The purchased Products shall be performed or made available within the timeframe specified on the Content or as communicated before the order submission.

 

 

1.23 General Disclaimers

  1. a) TEVOI makes no warranty of fitness for a particular purpose with respect to any Products or Content sold or accessed on this site. The User of any Products or Content listed on this site agrees that such Products or Content are purchased or accessed “as is,” which means that they accept them as listed or described in the site, and will not hold TEVOI accountable for anything beyond what is specifically listed in terms of the Products or Content specifically or explicitly described on this Website. TEVOI bears no liability for any costs, injuries to person or property, or damages of any kind, arising from the use or misuse of the Products or Content accessed or purchased on the Content or Service. All such Products or Content are purchased or accessed at the sole risk and discretion of the User, and in accessing the Product or Content, the User acknowledges that such Products or Content are accessed or purchased as is, while waiving all claims against TEVOI for any damages arising out of the use or application of any Products or Content provided via the Service or Content. Once Products or Content are purchased or accessed from this Website, there are no refunds permitted, unless TEVOI, in their sole and absolute discretion, deems that a refund is warranted to the User.
  2. b) TO THE FULL EXTENT PERMISSIBLE BY LAW, TEVOI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TEVOI DOES NOT WARRANT THAT THE CONTENT, INFORMATION, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, TEVOI’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM TEVOI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR SHALL REMAIN UNINTERRUPTED OR ACCESSIBLE AT ALL TIMES. ACCESS TO THE PRODUCT OR CONTENT MAY BE DISCONTINUED AT ANY TIME, AT THE SOLE AND ABSOLUTE DISCRETION OF TEVOI, EXCEPT TO THE EXTENT OF ANY CONTRACTUAL OBLIGATIONS BINDING TEVOI WHICH ARISE EXCLUSIVELY FROM THE PAYMENT BY THE USER FOR ANY PRODUCT OR CONTENT. TO THE FULL EXTENT PERMISSIBLE BY LAW, TEVOI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY OWNER PRODUCTS OR CONTENT, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE CONTENT, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
  3. c) Shipping and Risk of Loss. TEVOI bears no liability for risk of loss for any Content or Products sold by themselves. TEVOI’s sole shipping responsibility shall be to dispatch the Products to the designated shipper, and if requested, provide a shipping receipt to the User, if applicable. After TEVOI has provided the Products as described on the Service and Content to the shipper, TEVOI shall bear no further liabilities for the condition or arrival of the Products at destination after the goods as described have been taken into the custody of the shipper.

1.24 To the maximum extent permitted by applicable law, in no event shall TEVOI, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for:

  1. a) any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service;
  2. b) any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Content or User accounts or the information contained therein;
  3. c) any errors, mistakes, or inaccuracies of Content;
  4. d) personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Content;
  5. e) any unauthorized access to or use of TEVOI’s secure servers and/or any and all personal information stored therein;
  6. f) any interruption or cessation of transmission to or from the Content;
  7. g) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Content;
  8. h) any errors or omissions in any Content or for any loss or damage incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  9. i) the defamatory, offensive, or illegal conduct of any User or third party. In no event shall TEVOI, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to TEVOI hereunder in the preceding 12 months.
  10. j) This limitation of liability section 1.25 shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.
  11. k) Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

2.Rights we grant you

2.1 The TEVOI Service and the Content are the property of TEVOI or TEVOI’s licensors. We grant you a limited, non-exclusive, revocable license to make use of the TEVOI Service, and a limited, non-exclusive, revocable license to make personal, non-commercial, entertainment use of the Content (the “License”). This License shall remain in effect until and unless terminated by you or TEVOI. You promise and agree that you are using the Content for your own personal, non-commercial, entertainment use and that you will not redistribute or transfer the TEVOI Service or the Content.

2.2 The TEVOI software applications and the Content are licensed, not sold, to you, and TEVOI and its licensors retain ownership of all copies of the TEVOI software applications and Content even after installation on your personal computers, mobile handsets, tablets, and/or other relevant devices (“Devices”).

2.3 The licenses described above do not grant Users any rights to access, usage or disclosure of the original source code. All techniques, algorithms, and procedures contained in the Content, or any related software and any documentation thereto related is TEVOI’s or its licensors’ sole property.

2.4 All TEVOI trademarks, service marks, trade names, logos, domain names, and any other features of the TEVOI brand (“TEVOI Brand Features”) are the sole property of TEVOI or its licensors. The Agreements do not grant you any rights to use any TEVOI Brand Features whether for commercial or non-commercial use.

2.5 You agree to abide by our User guidelines and not to use the TEVOI Service, the Content, or any part thereof in any manner not expressly permitted by the Agreements. Except for the rights expressly granted to you in these Agreements, TEVOI grants no right, title, or interest to you in the TEVOI Service or Content.

2.6 Third Party Applications included in the TEVOI Service are licensed to you either under the Agreements or under the relevant third party software library’s license terms as published in the help or settings section of our desktop and mobile client and/or on our website.

2.7 Any intellectual property rights, and any other exclusive rights on any Content or software or technical applications embedded in or related to the Content or Service are held by TEVOI and/or its licensors.

2.8   All rights and license grants to Users shall immediately terminate upon any termination or expiration of the User’s account or access to this Website.

2.9 TEVOI may make use of third party software or information in the provision of the Content, or other third party software applications, know-how, information, images, expertise, or information of any kind (“third party IP”). The User agrees that they shall only use the third party IP to the extent permitted, and in the manner permitted by any third party licensors of such third party IP, and that they are fully, solely and individually responsible for learning about, complying with, and upholding any third party IP licenses, rights and terms of use.

2.10 Any acts or omissions (“acts”) which violate the terms of this clause 2 shall render the User responsible for such acts fully liable to TEVOI upon demand, and such liabilities include lost profits, legal fees, attorney fees, and any costs incurred by TEVOI in remedying the consequences of and preventing the acts in violation of this clause. By accessing the Content, you agree that you shall be fully liable for any failure to comply with the requirements of this clause 2. Any commercial reselling, duplication or reverse engineering of any Content, intellectual property, Service or physical good accessed through the Content is by default an act in violation of this clause, and the perpetrator of such an act shall be fully liable to TEVOI, on demand, as described in this clause2 .

2.11 Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to the Content are the exclusive property of TEVOI or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property. All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with the Content are, and remain, the exclusive property of TEVOI or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

  1. Third Party Applications

The TEVOI Service is integrated with third party applications, websites, and services (“Third Party Applications”) to make available content, products, and/or services to you. These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that TEVOI does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application or for any transaction you may enter into with the provider of any such Third Party Applications.

  1. User-Generated Content

4.1 TEVOI users may be allowed post, upload, and/or contribute (“post”) content to the Service (which may include, for example, pictures, text, messages, information, ratings, and/or other types of content) (“User Content”). For the avoidance of doubt, “User Content” includes any such content posted to the TEVOI Service.

4.2 You promise that, with respect to any User Content you post on TEVOI, (1) you have the right to post such User Content, and (2) such User Content, or its use by TEVOI as contemplated by the Agreements, does not violate the Agreements, applicable law, or the intellectual property (including without limitation copyright), publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by TEVOI or any author, publisher, entity or individual without express written consent from such individual or entity.

4.3 TEVOI may, but has no obligation to, monitor, review, or edit User Content. In all cases, TEVOI reserves the right to remove or disable access to any User Content for any or no reason, including but not limited to, User Content that, in TEVOI’s sole discretion, violates the Agreements. TEVOI may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content.

4.4 You are solely responsible for all User Content that you post. TEVOI is not responsible for User Content nor does it endorse any opinion contained in any User Content. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST TEVOI RELATED TO USER CONTENT THAT YOU POST, THEN, TO THE EXTENT PERMISSIBLE UNDER LOCAL LAW, YOU WILL INDEMNIFY AND HOLD TEVOI HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.

  1. Rights you grant us

5.1 In consideration for the rights granted to you under the Agreements, you grant us the right (1) to allow the TEVOI Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Service, (2) to provide advertising and other information to you, and (3) to allow our business partners to do the same. In any part of the TEVOI Service, the Content you view, including its selection and placement, may be influenced by commercial considerations, including agreements with third parties. Some Content licensed, provided to or otherwise made available by TEVOI may contain advertising as part of the Content. In such cases, TEVOI will make such Content available to you unmodified.

5.2 If you provide feedback, ideas or suggestions to TEVOI in connection with the TEVOI Service or Content (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize TEVOI to use that Feedback without restriction and without payment to you. Feedback is considered a type of User Content.

5.3 You grant TEVOI a non-exclusive, transferable, sub-licensable, royalty-free, perpetual (or, in jurisdictions where this is not permitted, for a term equal to the duration of the Agreements plus twenty (20) years), irrevocable, fully paid, worldwide license to use, reproduce, make available to the public (e.g. perform or display), publish, translate, modify, create derivative works from, and distribute any of your User Content in connection with the Service through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content. Where applicable and permitted under applicable law, you also agree to waive any “moral rights” (or the equivalent under applicable law) such as your right to be identified as the author of any User Content, including Feedback, and your right to object to derogatory treatment of such User Content.

  1. User guidelines

6.1 TEVOI respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure TEVOI stays enjoyable for everyone. Please follow these rules and encourage other users to do the same. The following is not permitted for any reason whatsoever:

  1. a) Copying, redistributing, reproducing, “ripping”, recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the TEVOI Service or the Content, or otherwise making any use of the TEVOI Service or the Content which is not expressly permitted under the Agreements or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the TEVOI Service or the Content or any part of it;
  2. b) Using the TEVOI Service to import or copy any local files you do not have the legal right to import or copy in this way;
  3. c) Transferring copies of cached Content from an authorized Device to any other Device via any means;
  4. d) Reverse-engineering, decompiling, disassembling, modifying, or creating derivative works based on the TEVOI Service, Content or any part thereof unless permitted by applicable law;
  5. e) Circumventing any technology used by TEVOI, its licensors, or any third party to protect the Content or the Service;
  6. f) Selling, renting, sublicensing or leasing of any part of the TEVOI Service or the Content;
  7. g) Circumventing any territorial restrictions applied by TEVOI or it licensors;
  8. h) Artificially increasing play count or otherwise manipulating the Services by using a script or other automated process;
  9. i) Removing or altering any copyright, trademark, or other intellectual property notices contained on or provided through the TEVOI Service (including for the purpose of disguising or changing any indications of the ownership or source of any Content);
  10. j) Providing your password to any other person or using any other person’s username and password;
  11. k) “crawling” the TEVOI Service or otherwise using any automated means (including bots, scrapers, and spiders) to collect information from TEVOI; or
  12. l) Selling a user account, or otherwise accepting any compensation, financial or otherwise, to influence the name of an account or the content included on an account.

6.2 Please respect TEVOI, the owners of the Content, and other users of the TEVOI Service. Don’t engage in any activity, post any User Content, or register and/or use a username, which is or includes material that:

  1. a) Is offensive, abusive, defamatory, pornographic, threatening, or obscene;
  2. b) Is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to violations of intellectual property rights, privacy rights, or proprietary rights of TEVOI or a third party;
  3. c) Includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data;
  4. d) Includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Service;
  5. e) Is intended to or does harass or bully other users;
  6. f) Impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;
  7. g) Uses automated means to artificially promote content;
  8. h) Involves the transmission of unsolicited mass mailings or other forms of spam (“spam”), junk mail, chain letters, or similar;
  9. i) Involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by TEVOI;
  10. j) Links to, references, or otherwise promotes commercial products or services, except as expressly authorized by TEVOI;
  11. k) Interferes with or in any way disrupts the TEVOI Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or TEVOI’s computer systems, network, usage rules, or any of TEVOI’s security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or
  12. l) Conflicts with the Agreements, as determined by TEVOI.
  13. m) You acknowledge and agree that posting any such User Content may result in immediate termination or suspension of your TEVOI account.
  14. n) Please be thoughtful about how you use the TEVOI Service and what you share. The TEVOI Service includes social and interactive features, including the ability to post User Content, share content, and make certain information about you public. Remember that shared or publicly available information may be used and re-shared by other users on TEVOI or across the web, so please use TEVOI carefully and be mindful of your account settings. TEVOI has no responsibility for your choices to post material on the Service.
  15. o) Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.
  16. Infringement and reporting User Content

TEVOI respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, please contact TEVOI’s and include as much information as possible. If TEVOI is notified by a copyright holder that any Content infringes a copyright, TEVOI may in its absolute discretion take actions to remove Content without prior notification to the provider of that Content. If the provider believes that the content is not infringing, the provider may submit a counter-notification to TEVOI with a request to restore the removed content.

  1. Service limitations and modifications

TEVOI will make reasonable efforts to keep the TEVOI Service operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. To the extent permissible under applicable law, TEVOI reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the TEVOI Service, with or without notice, all without liability, except where prohibited by law, for any interruption, modification, or discontinuation of the TEVOI Service or any function or feature thereof. Notwithstanding the foregoing, if you have prepaid fees for Paid Subscriptions that TEVOI permanently discontinues prior to the end of the Pre-Paid Period (defined in the Payments and cancellations section), TEVOI will refund you the prepaid fees for the Pre-Paid Period after such discontinuation. You understand, agree, and accept that TEVOI has no obligation to maintain, support, upgrade, or update the Service, or to provide all or any specific content through the Service. This section will be enforced to the extent permissible by applicable law. TEVOI and/or the owners of any Content may, from time to time, remove any such Content without notice to the extent permitted by applicable law.

  1. Notice and procedure for making claims of copyright or other intellectual property infringements.

9.1 Tevoi respects the intellectual property of others and takes the protection of copyrights and all other intellectual property very seriously, and we ask our users to do the same. Infringing activity will not be tolerated on or through the Website or the Tevoi Service.

9.2 Tevoi’s intellectual property policy is to (1) remove material that Tevoi believes in good faith, upon notice from an intellectual property owner or their agent, is infringing the intellectual property of a third party by being made available through the Site, and (2) remove any Products or Submissions posted to the Site by “repeat infringers.” Tevoi considers a “repeat infringer” to be any user that has uploaded Products or Submissions to the Service and for whom Tevoi has received more than two infringement complaints with respect to such User Content or Content in general. Tevoi has discretion, however, to terminate the account of any user after receipt of a single notification of claimed infringement or upon Tevoi’s own determination.

9.3 Procedure for Reporting Claimed Infringement. If you believe that any Content or User Content made available on or through the Site or the Tevoi Service have been used or exploited in a manner that infringes an intellectual property right you own or control, then please promptly send a “Notification of Claimed Infringement” containing the following information to the Tevoi’s contact as identified below. Your communication must include substantially the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the work(s) that has/have been allegedly infringed;
  2. Identification of works or materials being infringed, or, if multiple works are covered by a single notification, a representative list of such works;
  3. Identification of the specific material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Tevoi to locate the material;
  4. Information reasonably sufficient to permit Tevoi to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  5. A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

9.4 You should consult with your own lawyer to confirm your obligations to provide a valid notice of claimed infringement.

9.5 Designated Contact Information. Tevoi’s Designated Agent for notices of claimed infringement can be contacted at: support@tevoi.com

9.6 Counter Notification. If you receive a notification from Tevoi that material made available by you on or through the Site or the Tevoi Service has been the subject of a Notification of Claimed Infringement, then you will have the right to provide Tevoi with what is called a “Counter Notification.” To be effective, a Counter Notification must be in a written document provided to Tevoi’s Designated Agent as described in Section 9.5, and include substantially the following information:

  1. A physical or electronic signature of the subscriber;
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3. A statement that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
  4. The subscriber’s name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of the Dubai International Financial Center (“DIFC”), under UAE laws.

A party submitting a Counter Notification should consult a lawyer to confirm the party’s obligations and rights.

9.7 False Notifications of Claimed Infringement or Counter Notifications:

Tevoi reserves the right to seek damages from any party that submits a notification of claimed infringement or counter notification in violation of the law

  1. Indemnification

The User agrees to defend, indemnify and hold TEVOI and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from:

  1. a) User’s use of and access to the Content, including any data or information transmitted or received by User;
  2. b) User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
  3. c) User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
  4. d) User’s violation of any law, rule, or regulation;
  5. e) any User Content or other Content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
  6. f) User’s willful misconduct; or
  7. No Waiver

TEVOI’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

  1. Service interruption

12.1 To ensure the best possible service level, TEVOI reserves the right to interrupt access to the Content for maintenance, system updates or any other changes, informing the Users appropriately.

12.2 Within the limits of law, TEVOI may also decide to suspend or terminate the Content access altogether. If the Content access is terminated, TEVOI will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law, if this is required.

12.3 Additionally, the Content might not be available due to reasons outside TEVOI’s reasonable control, such as “force majeure” (e.g. labor actions, infrastructural breakdowns or blackouts, etc.).

  1. Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Content and Service without TEVOI’s express prior written permission, granted directly in writing.

14.Privacy Policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website.

 

  1. Your acceptance of these terms

By using this Site/App, Content and Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site/App, Service or Content. Your continued use of the Site/App, Service or Content following the posting of changes to this policy will be deemed your acceptance of those changes.

  1. Assignment of contract

TEVOI reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly. Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of TEVOI.

  1. Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

  1. Governing law

These Terms are governed by the laws of the United Arab Emirates and the Dubai International Financial Center (“DIFC”) without regard to conflict of laws principles.

  1. Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the DIFC. The User accepts and acknowledges that all disputes arising out of the use or access to the Content, Service or any Products or accounts therein, or involving TEVOI in any way related to the Content, shall be resolved by means of the courts of the DIFC.

  1. Dispute resolution (Amicable dispute resolution)

20.1 Users may bring any disputes to TEVOI who will try to resolve them amicably.

20.2 While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of the Content, Products or Service, Users are kindly asked to contact TEVOI at the contact details provided in this document.

20.3 The User may submit the complaint including a brief description to TEVOI’s email address specified in this document.

20.4 TEVOI will process the complaint without undue delay and within 21 days of receiving it.

 

  1. TEVOI’s Contact Information

TEVOI may be contacted at the following email address: info@tevoi.com

  1. Data Protection

22.1 The full scope of the Privacy Policy for this website governs the Data Protection of the User accessing this Website. In case of any conflict between the Privacy Policy and these terms, the Privacy Policy shall govern any matter related to the Users Privacy rights and Data. However, for all other matters, it is these Terms which shall govern all relations between the User and TEVOI.

22.2 Any personal or sensitive data shared on this website shall remain the property of the User and shall be subject to full confidentiality and data protection obligations on the part of TEVOI. However, the User of this Website specifically allows TEVOI, by the act of creating an account, accessing specific Content or purchasing any Products, to use any such personal or sensitive data, and transmit such data to third parties with reasonable and adequate data protection, confidentiality and data security capabilities and obligations, and to other regions with similar or less data protection regulations in place, such as the United States of America, or elsewhere, if required for the sole purpose of providing Content, Products or access to this website, for the User specifically. If the User, submitting any information to TEVOI via this website, does not wish to have their data sent to third parties, or other regions outside their home jurisdiction, then they must communicate this in writing to TEVOI, who will then determine whether they can continue providing the account, Content or Products to such a User without remitting or using their data as described. If TEVOI, in their sole discretion, discontinues an account, any Products or access to Content, for a User making such a declaration, then any fees paid or currency of value transferred to TEVOI shall be rendered forfeited to TEVOI, and shall be non-refundable.

 

These Terms and Conditions were last Updated on (12/10/2020)

 

 

 

 

 

 

 

Privacy Policy

This Privacy Policy governs the manner in which Tevoi collects, uses, maintains and discloses information (“Data”) collected from users (each, a 'User') of the website and Tevoi app, and all related apps, including NOOR TEVOI, HAWA TEVOI and CAN YAMA CAN ('Site/App'). This privacy policy applies to the Site/App and all products and services contained therein (“Content”) offered by Tevoi via the Site/App (the “Service”). We use your Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1- Personal identification information: Personal Data

(a) We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site/App. Users may be asked for, as appropriate, name, email address, or credit card information, among other relevant details. Users may, however, visit our Site/App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site/App related activities. We request various types of Personal Data from you, and can only receive such data if you provide it willingly and consent to its provision to us, when opening an account on the Content or procuring any product or services through the Content. Any use or transmittal of your data will only be completed once you are made completely aware of its use and transmittal, and then only with your consent.

(b) Data transfer abroad is based on consent, in that we shall only transfer your data outside the UAE for the purpose of providing access to Site/App and any Service offered to you through the Content. Such data transfer will be to third parties who maintain confidentiality requirements and data protection capabilities sufficient to protect and secure your data, if this is at all required. By registering an account with us, you hereby agree to allow your data to be transferred outside the UAE for the reasons described in this paragraph, and subject to the terms described herein.

(c) Personal Data collected is defined by any applicable law which governs your use and access of the Site/App, and any such data which can be used to personally identify you, or which contains personally identifiable data about you. This can include your name, browsing habits, credit card details, address, passport or other identity information, and any other information specified by applicable law.

(d) The Personal Data collected and referred to in this section is used to provide the User with services or to sell goods or services, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by the Site/App depends on the payment system used.

(e) The Site/App may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. In the same regard, the Website may track the User’s location and behavior on this site. If you do not wish to have this information transmitted to the Site/App, please contact us at the address specified in this Privacy Policy. The Site/App may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

(f) If you want to specifically know how and to whom your data may be transferred to, please get in touch with us support@tevoi.com .

 

2- Non-personal identification information: Usage Data

We may collect non-personal identification information about Users whenever they interact with our Site/App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site/App, such as the operating system and the Internet service providers utilized and other similar information.

3- Web browser cookies

Our Site/App may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site/App may not function properly.

4- How we use collected information

Tevoi may collect and use User’s personal information for the following purposes:

  1. To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.
  2. To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site/App.
  3. To improve our Site/App: we may use feedback you provide to improve our products and services.
  4. To process payments: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  5. To run a promotion, contest, survey or other Site/App feature: To send Users information they agreed to receive about topics we think will be of interest to them. We may use the User’s email address to send information and updates pertaining to an order. It may also be used to respond to inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, and related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site/App.

 

5- How we protect your Data

  1. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site/App.
    Sensitive and private data exchange between the Site/App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
  2. Legal basis for processing personal data under general data protection regulation (GDPR):

If you are from the European Economic Area (EEA), Tevoi‘s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. If you are a resident of the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

  1. Tevoi may process your Personal Data because:
  2. We need to perform a contract with you
  3. You have given us permission to do so
  1. For payment processing purposes
  2. To comply with the law

 

  1. In certain circumstances, you have the following data protection rights:
  2. The right to access, update or to delete the information we have on you.
    Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  3. The right of rectification.
    You have the right to have your information rectified if that information is inaccurate or incomplete.
  1. The right of restriction.
    You have the right to request that we restrict the processing of your personal information.
  2. The right to data portability.
    You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  3. The right to withdraw consent.
    You also have the right to withdraw your consent at any time where Tevoi relied on your consent to process your personal information.

 

Please note that we may ask you to verify your identity before responding to such requests.

  1. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

6- Retaining your Data

We will retain your Personal Data only for as long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods of time.

7- Sharing your Data

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site/App or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We do not share any of your data to any third parties without your consent, unless required by law or our legal obligations. If any third parties do receive your data, with your consent, such third parties will be bound to the same degree of data protection and confidentiality requirements as described in this Privacy Policy.

8- Child Protection

If you are under the age of 18, you must provide us with proof of parental consent before accessing the Service. If you are a parent or guardian and you are aware that your Children under the age of 18, have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children under the age of 18, without verification of parental consent, we take steps to remove that information from our servers.

9- Push Notifications

(a) The Site/App may send push notifications to the User to achieve the purposes outlined in this Privacy Policy. Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for the Site/App, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of the Site/App.

(b) Push notifications based on the User's geographic location. The Site/App may use the User's geographic location to send push notifications for the purposes outlined in this Privacy Policy.

(c) Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of the Site/App.

(d)  Push notifications for direct marketing. The Site/App may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by the Site/App).

(e) Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for the Site/App or all of the apps on the particular device.

(f) Users must be aware that disabling push notifications may negatively affect the utility of the Site/App.

(g) Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this Privacy Policy.

10- No Discrimination for Opting Out

TEVOI shall not discriminate when providing services, software or content through the Site/App, if any User refuses to provide their consent for the processing their personal data and provides this refusal to TEVOI in writing at the address specified in this policy, any service, content, access, or software use shall only be discontinued for such Users to the extent any such personal data is required and needed to continue providing access to such services, content, access, software or to the Site/App in general.

11- Periodic Updates to the Privacy Policy

This Privacy Policy may be updated periodically by us from time to time. If we update our Privacy Policy in any substantive way, we will update the “Last Updated” date at the end of this document and any changes to this Privacy Policy are only effective when posted to this page.

12- Deletion of Personal Data

We will confidentially store and maintain your personal data for up to two years after your account or use of any services on the Site/App is discontinued, for record keeping purposes. After this two-year period, we may permanently delete your data from our databases, at our sole discretion. If you have any questions or queries about our storage and deletion of your data, you can contact us at the email address specified in this Privacy Policy. During the time we store your personal data, after you have ceased using your account with us or any services through the Site/App, we will not transmit your personal data to any third parties.

13- Data that we do not Process

We do not process your personal data as it relates to revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and we do not engage in the processing of your genetic data or biometric data for the purpose of uniquely identifying you as a natural person, or process data concerning your health or sex life or sexual orientation.

14- Data Breaches and Breach Notification Procedures

You will be notified of any breach of personal data stored on the Site/App or provided to us by you within 72 hours of the occurrence of such a breach. At the time we notify you of the breach, we shall also inform you as to all rectification steps we have taken to rectify and mitigate the breach. For information related to our data security and the security of any personal data you provide us via the Site/App, please get in touch with us at the contact address specified under of this Privacy Policy.

15- Changes to this privacy policy

Tevoi has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This Privacy Policy was last updated on (12/10/2020)